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Original question:

[FAQ] DS125DF1610: How to setup the device to generate different PRBS pattern

SIGCONARCHITECT: Script->Launch Window not working

Frank Wu
Prodigy 80 points
Part Number: SIGCONARCHITECT
Other Parts Discussed in Thread: DS125DF1610, USB2ANY

Tool/software:

SigCon info:

Version:2.0.0.8

Build - 05/11/2016

Device: DS125DF1610

System info:

Windows 11 Pro

Version 10.0.22621 Build 22621

Python 3.9.8

Below is the content of error message window after I click from menu Script->Launch Window

Error 5000 occurred at Notifier Timed Out
Re-Driver Device GUI.lvlibp:GUI Wait for GUI Response via Notifier.vi:1:\Re-Driver Device GUI.lvlibp:Launch Macro Recording.vi\Re-Driver.lvlib:Main.vi

This error code is undefined. Undefined errors might occur for a number of reasons. For example, no one has provided a description for the code, or you might have wired a number that is not an error code to the error code input.

Additionally, undefined error codes might occur because the error relates to a third-party object, such as the operating system or ActiveX. For these third-party errors, you might be able to obtain a description of the error by searching the Web for the error code (5000) or for its hexadecimal representation (0x00001388).

  • 0
    TI__Mastermind 27980 points

    Hi Frank,

    I believe you are getting this error due to a Python version issue. SigCon Architect scripts require Python 2.7 and I see that you are running Python 3.9.8. You may need to check your system environment PATH variable and confirm it's set to Python 2.7.

    Best,

    Lucas

  • 0 in reply to Lucas Wolter
    Prodigy 80 points

    Hi Lucas,

    I uninstalled Python 3.9.8 and installed Python 2.7.16. I checked the PATH is set to Python 2.7, and I can run it from CMD. Now I get an different error message from SigCon "Python 2.7 not detected. Please install Python 2.7 to use scripting". Anything else I need to check?

    Frank

  • 0 in reply to Frank Wu
    Prodigy 80 points

    C:\Users\tester>path PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Users\labtech\Downloads\xpack-openocd-0.12.0-1\bin\;C:\Windows\System32\OpenSSH\;C:\Program Files (x86)\IVI Foundation\VISA\WinNT\Bin\;C:\Program Files\IVI Foundation\VISA\Win64\Bin\;C:\Program Files\dotnet\;C:\Program Files\PuTTY\;C:\Program Files\Git\cmd;C:\Users\tester\AppData\Local\Microsoft\WindowsApps;C:\Users\tester\AppData\Local\Programs\Microsoft VS Code\bin;C:\Python27\;

    C:\Users\tester>python --version

    Python 2.7.16 

  • 0 in reply to Frank Wu
    TI__Mastermind 27980 points

    Hi Frank,

    Are you able to connect to your USB2ANY and configure your retimer successfully with SigCon Architect? I'd like to confirm you're only having issues with the scripting option.

    Can you try running "python" in Windows CMD? This can be a good sanity check to confirm your Python 2.7 environment is setup correctly.

    Best,

    Lucas

  • 0 in reply to Lucas Wolter
    Prodigy 80 points

    Hi Lucas,

    All other functionality is OK. I want use the script feature to make the test easier. Yes, I can run Python 2.7 in CMD. I am wondering what SigCon is checking.

    Thanks,

    Frank

  • 0 in reply to Frank Wu
    Prodigy 80 points

    C:\Users\tester>python
    Python 2.7.16 (v2.7.16:413a49145e, Mar 4 2019, 01:37:19) [MSC v.1500 64 bit (AMD64)] on win32
    Type "help", "copyright", "credits" or "license" for more information.
    >>>

  • 0 in reply to Frank Wu
    TI__Mastermind 27980 points

    Hi Frank,

    Allow me to investigate and get back to you with more feedback tomorrow.

    Best,

    Lucas

  • 0 in reply to Lucas Wolter
    TI__Mastermind 27980 points

    Hi Frank,

    After investigating further, I believe the scripting tab may not be working properly. I haven't been able to get it working on my end, and I haven't seen any evidence of others using the scripting tab successfully either. My recommendation is to access the device using the high level and low level pages.

    Best,

    Lucas