TUSB7340: TUSB7340 USB connection is not stable

Part Number: TUSB7340

Tool/software:

the issue with TUSB7340,when this check box is checked(as system default), the USB connection will be abnormal,

the issue is: customer is a USB screen touch panel, the screen touch is not smooth, always not reaction;

when uncheck the box, the USB screen touch panel can work well

what's the issue here?