Tool/software: Linux
Hi, my company is launching a new product with several TI parts in the design, including a DP83822 ethernet PHY. We have had issues in the past months of design getting Linux drivers configured properly to work with this PHY. At this point, the rest of our design is nearing ready for production, but this DP83822 driver issue is beginning to stress our design schedule and will quickly lead to production delays. We have tried going through the forums for support on this chip, but our post seems not to be getting much attention from TI support. Is there an official support channel we can go through to get quick resolution of this driver issue?
Here is the forum post we are currently working with: e2e.ti.com/.../747135
As a precaution, we have begun re-designing our ethernet subsystem to accommodate a PHY from a different chip vendor. We would prefer to use this TI part, but if we are not able to resolve these driver issues soon, then the cost of production delays will force us to go with an alternate vendor.