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TUSB2036: Downstream devices recognized but not functional, PC warns that power isn't adequate

Part Number: TUSB2036

Hello,

I'm having some trouble with a TUSB2036 hub on a ground support board I've designed. I have included the schematic sheet with the hub with the modifications I have done so far, along with some scope shots. Hopefully these will answer the first couple rounds of questions I have seen on similar forum posts for assistance with this IC.

The hub is recognized, however, the downstream devices are not functioning properly. The windows machines I have tried all show "this device cannot start" when viewing the individual downstream device properties in the device manager. Though two of the three PCs I've tried running the board from warn that there is a power issue, the board does not consume a lot of power and the supply voltages are all fine. I have removed one of the bulk caps (10uF after the isolated switching supply since I assumed it would cause a significant inrush), but there was no change in behavior. Windows is able to identify the downstream devices (at least the flashdrive is properly identified as a USB mass storage device) before deciding they can't start, so I am having trouble finding a reason that it's not working.

I am aware that the oscillator is missing a series resistor and the downstream USB ports are missing pulldowns. The pulldowns have been haywired and the oscillator appears to be working (exceeding recommended tolerances but within max tolerances).

I would appreciate any insight on why the downstream devices aren't functioning properly. Thanks!

TUSB2036 Troubleshooting.pdf

  • Hi,

    So the power warning is because the hub is configured as "bus powered" via the BUSPWR/ pin and the USB host is doing a worst case power estimate (one bus powered hub + maximum number of bus powered devices) and determining it cannot support that.  I would recommend just setting the hub to self-powered to bypass this condition for testing.  Under normal conditions most hosts can support the power load for the USB FS hub and downstream devices without any issue, but that is system dependent.

    If setting the hub to self powered mode doesn't fix the issue, can you install usbview.exe or USB Device Tree Viewer and send a screenshot of what is reported?

    Regards,

    JMMN

  • That worked! Thank you!