Can you help advise if this physical structure of the device is OK? It does not match the datasheet drawing.
Thanks,
Ireen
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Can you help advise if this physical structure of the device is OK? It does not match the datasheet drawing.
Thanks,
Ireen
Hi Ireen,
Thanks for reaching out.
Please allow me to check and confirm if this was expected, thanks.
Regards,
Koteshwar Rao
Hi Ireen,
The right person from packaging team is currently out of office and I am still waiting on him. Please allow me to come back to you next week. Apologies for the delay.
Regards,
Koteshwar Rao
Hi Ireen,
Apologies for the delay in response.
I have the answer to your question but I was waiting for a complete answer to provide you with the best update. The physical structure of the device you have without the side-wall angle is as per our expectation. Hence, the device is fine and you can continue using the device.
In the meantime I was checking to find out a little more about this but I don't have any further update yet.
Assuming this answers your question, I will go ahead and mark this post as closed. But if you still have questions, then please feel free to respond to this post or create a new one. Thanks.
Regards,
Koteshwar Rao
Thanks for the info. I would be glad if you share further details as soon as you have them.
Hi Ireen,
Thanks for your patience.
I confirmed with the packaging teams again that the material that you have received is the way it is mean to be and the package drawings in datasheet will also be updated to match device shape.
I hope this answers your question, thanks.
Regards,
Koteshwar Rao