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TMS570LC4357: Spectrum Digital Protrace working intermittently in ccs12

Part Number: TMS570LC4357

Hi, I have tested protrace on the ccs 10.x and it is working well except that there are some gaps. Recently I have upgraded to ccs 12.2, and it worked for first time. When i run the debug session again, I clicked on the hardware analyzer-> function profile. There is no response from this ccs anymore. To resolve it, I have to re-create the new workspace, then it will work again. Any suggestions or help will be appreciated. Thanks. Cheers