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TM4C129ENCPDT: XDS110 erase error

Part Number: TM4C129ENCPDT
Other Parts Discussed in Thread: UNIFLASH

Tool/software:

Hi,

I'm a SPEA firmware engineer and I'm trying to erase a board with the uC TM4C129ENCPDT on our customer board.

The board has been programmed with the customer programming file.

I'm using the XDS110 debugger with UNIFLASH software tool.

The UNIFLASH give me the error "DAP not accessible".

Is it possible the customer programming file lock the JTAG interface?

Is there some way to always unlock the TM4C129ENCPDT with the UNIFLASH?

Thank you,

Cristopher