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LAUNCHXL-F28379D: Device is held in reset

Part Number: LAUNCHXL-F28379D

Tool/software:

Hi Team 

While debugging the code powered through an external power supply, the device encountered a problem where it is held in reset.Below is the message we received from Code Composer Studio (CCS):

C28xx_CPU1: Trouble Reading Register PC: (Error -1137 @ 0x6) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Trouble Writing Memory Block at 0x5f412 on Page 1 of Length 0x1: (Error -1137 @ 0x5F413) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: GEL: Error while executing OnTargetConnect(): Target failed to write 0x0005F412@Data
at *((int*) 0x5F412)=0x000F [f28377d_cpu1.gel:77]
at OnTargetConnect()
C28xx_CPU1: Trouble Writing Memory Block at 0x5fb00 on Page 0 of Length 0x2: (Error -1137 @ 0x6) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Error occurred during flash operation: Target failed to write 0x05FB00@Program
C28xx_CPU1: Trouble Writing Memory Block at 0x5f800 on Page 1 of Length 0x2: (Error -1137 @ 0x5F802) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Error occurred during flash operation: Target failed to write 0x0005F800@Data
C28xx_CPU1: Trouble Writing Memory Block at 0x5fb00 on Page 0 of Length 0x2: (Error -1137 @ 0x6) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Error occurred during flash operation: Target failed to write 0x05FB00@Program
C28xx_CPU1: Trouble Writing Memory Block at 0x5f800 on Page 1 of Length 0x2: (Error -1137 @ 0x5F802) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Error occurred during flash operation: Target failed to write 0x0005F800@Data
C28xx_CPU1: Error initializing flash programming: Interface returned from dll, but flash is not available on this device.
C28xx_CPU1: Failed CPU Reset: (Error -1137 @ 0x0) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Trouble Reading Register PC: (Error -1137 @ 0x0) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: Trouble Writing Memory Block at 0x5d122 on Page 1 of Length 0x2: (Error -1137 @ 0x5D124) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: GEL: Error while executing OnReset(-1): Target failed to write 0x0005D122@Data
at *((long int*) 0x5D122)=0xA5A50000 [f28377d_cpu1.gel:28]
at OnReset(-(1))
C28xx_CPU1: GEL: Error calling OnPreFileLoaded(): Reset failed: retcode=-1
C28xx_CPU1: Trouble Writing Memory Block at 0x0 on Page 0 of Length 0x2: (Error -1137 @ 0x6) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)
C28xx_CPU1: File Loader: Verification failed: Target failed to write 0x000000@Program
C28xx_CPU1: GEL: File: C:\workspace\epwm_ex5_digital_compare_event_filter\CPU1_RAM\epwm_ex5_digital_compare_event_filter.out: Load failed.
C28xx_CPU1: Trouble Reading Register PC: (Error -1137 @ 0x0) Device is held in reset. Take the device out of reset, and retry the operation. (Emulation package 20.0.0.3178)

Could you please suggest some solutions to resolve this issue? We found a potential solution using the S1 boost switches to manually reset the device, but we are not achieving success with that approach.

Thanks & Regards,
Tasmiya