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LAUNCHXL-F28379D: Getting Error to run model in Simulink, External Mode

Part Number: LAUNCHXL-F28379D

Hello,

I have developed a basic ePWM model in Simulink and I am trying to run the model using 'Boot from Flash' option in External Mode. I am getting the below error:

However, my hardware is connected and is working fine in Simulink, Normal Mode. Also, I made sure Serial Port and desired baud rate are correct. Still, I am facing the same issue. 

Please suggest.