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DRV8462: Error reported everytime reading 0x00 register

Part Number: DRV8462

Tool/software:

Hi experts,

Good day!

My customer is using DRV8462 and encounter some issue regarding with 0x00 register. Every time to read 0x00, always read back 0xC0 value, which means  are 1. I attached SPI logic as below. From waveform, customer wrote 0x4000 to read 0x00 register, and read back C0C0. It's weird that B8~B13 are all 0 but B6 and B7 are 1. How does this happen? 


BR,

Victoria