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BQ28Z610: BQ28Z610 EVM does not work ( initial FW inside )

Part Number: BQ28Z610
Other Parts Discussed in Thread: EV2400, BQSTUDIO

Hi There,

         We are running BQ28Z610 EVM, but it works abnormally.  Below is some detail information,

        Connection : 

        PACK+, PACK- : Connect 47ohm Resistor

        VC2, VC1, GND: Connect to related Power supply, VC1 voltage set 4V , VC2 voltage set 8v.  ( 2s battery )

        FW : initial FW inside, no updating the FW

       

       Procedure:

      1. power on

       2. press S1 switch, battery voltage will be guided to PACK's side and Wake up the device from shutdown mode.

      3.  After pressing S1 for 2 second, release the switch.

       4. DSG voltage : low 0.05v , CHG voltage :  4.03v

  

      The gauge is not working, Charging path is not work normally. What's more, EV2400 could not connect to BQ28Z610 successfully. Please help to check where the problem is.

    Thanks a lot.