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BQ25171EVM: BQ25171 7-Cell NIMH BATTERY CHARGE

Part Number: BQ25171EVM

When charging 7-cell NiMH rechargeable batteries with the BQ25171 EVM
STAT1 and STAT2 both go LOW.

I think the above is due to VOUT < VRECHG.
Is there any way to recover this condition and charge normally?