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BQ51003: Transmit side overheating

Genius 9880 points
Part Number: BQ51003

Hi,

Customer have issue with the IC, please see details below.

"We're having issues with our transmit side overheating when the BQ51003 is under light load (1-20mA). Looking at the specificaiton, I see with the dynamic rectifier control / efficiency scaling that the performance is pretty poor at light load. Is this part meant to operate under light load and if so, how to configure it? Also, is there a recommended TI transmitter part that works well with the BQ51003? Our application could potentially draw very little current, so we're worried about overheating"

Regards,
Maynard