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USB-PD-CHG-EVM-01: connection between the PC and the demo board

Part Number: USB-PD-CHG-EVM-01
Other Parts Discussed in Thread: TPS25750, , USB2ANY, TPS25750EVM, BQ25792

Hi Team,

Could you please help our customer regarding the ''no communication'' between demo board and the PC with the soft ''TPS25750 application customization tool.'' No COMport generated and no connexion ! PLease glance an eye on the attached document.

JCD1 (1).docxQUESTION A TI 1.docx

Thank you in advance. 

Best regards,

Jonathan