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BQ27520-G4: Incorrect SOC & SOH Readings

Part Number: BQ27520-G4
Hello, 
I was able to successfully generate a Chem ID and updated Ra tables for our BQ27520 using this TI app note.  Unfortunately we have noticed a few discrepancies in our readings - 
1. State of Charge: 
With a fully discharged battery this value jumps from 0 to 100 in ~2minutes after charging begins. Same with fully charged and discharging (100 to 0 in ~2mins). This does not seem right?
2. State of Health: 
This value never changes from 48% when testing on a new cell. This seems low? How often should this update?
Below are the Chem ID results and I have attached the .gg file with our Ra values. Can you please let me know if anything looks incorrect for our 2000mAhr 4.2V Lithium-ion Polymer (LIP) cell?

Best chemical ID : 256 Best chemical ID max. deviation, % : 2.88

Summary of all IDs with max. DOD deviation below 3%

Chem ID max DOD error, % Max R deviation, ratio

256 2.88 0.59