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BQ24152 boost back

Hello,

Several phones returned back from market to a customer. The phone still shows "charging" even when the adaptor has been plugged out.

There is switching on the switch node, Vbus is boosted to 4.15V from 3.8V Vsys.

VAUX is connected to Vsys. So it looks like charger do not enter sleep mode, and is stuck at "switching mode".

Do you have any idea on this?

Thanks a lot!