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BQ24725AEVM-710: Charger never starts charging the battery

Part Number: BQ24725AEVM-710
Other Parts Discussed in Thread: BQ24725A

Hi,

I have BQ24725AEVM-710 evaluation board connected with a 4S1P smart battery. The evaluation board is also connected to a 20V and 3,3V power supply. When I measure voltages on the test points I get 6V at REGN, 3.3V at ACOK and 6V between ACDRV and CMSRC which should be OK. When I look probe the SMBus, I see a communication between the battery and the charger. The battery sends out current and voltage requests for charging. However, the BQ24725AEVM-710 never starts to charge the battery. The input current limit is at it's default value and should not inhibit the charge. I do not have access to a EV2300 to send commands directly to the charger. Do you have an idea what could prevent the charger from charging?

Thank you

Philippe Dargis