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LM5166: Turn off and doesn't come back without powercycle

Part Number: LM5166
Other Parts Discussed in Thread: TPS561201

I am having a similiar issue where the converter shuts down during operation and requires a power ccycle to restart.

It is configured as 48V to 12V stepdown (PFM mode) and supplying about 0.5W when the issue occurrs

During 'shutdown' I note that the softstart capacitor (Css) has a constant 500mV across it. There are no signs of any switching activity on the SW ouput pin. What was the resolution to the previous enquiry on this issue, or other suggestions please.