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TPS65186: TPS65186 VN not regulated

Part Number: TPS65186
Other Parts Discussed in Thread: TPS65185

Hello, I have made a board that uses TPS65186.  I can read & write the register via i2c protocol, and I can activate it by ENABLE register(I tried  PWRUP pin also).

but all power rail not regulated  except 3v3(enable register becomes 0x20). and VN_UV interrupt flag is asserted

I have been checked VN & VN_SW.  VN_SW generates 1MHz PWM for 100ms. VN generator -4V (not -16V) for 100ms. after that it suspended.

What could be cause??

  

VN voltage

VN_SW PWM Signal

BLUE: VN_SW

RED: VN