TMDSEMU560V2STM-U: Debugger Probe

Hello Sudakshina,

Thanks for reaching out to Texas Instruments E2E support forum.

Can you please try the troubleshooting steps suggested in below provided thread?

Please refer tmdsemu560v2stm-u-the-device-is-not-working.

Regards,

Tushar

Hi!

I had gone through the referred link.

It seems that device is not enumerating and TI doesn't have any solution for this.

Please guide what should we be doing now?

Sudakshina Tiwari said:

On connection to USB port:

USB LED is RED- steady and

MODE LED is Green blinking

Even after 5 minutes of connection to PC USB port.

From the manual it seems the device is not enumerating.

And not appearing in windows H/W device manager.

Yes it looks like an issue withe debug probe itself. This is not a CCS issue hence it is beyond my area of expertise. I would try contacting Blackhawk support directly. I will also bring this thread to the attention of the TI group responsible for the XDS560v2 probe itself.

Thanks

ki

Dear Ki

Waiting for appropriate resolution.

I have brought this thread to the attention of the correct people. I also strongly suggest reaching out the Blackhawk support directly.

Dear Ki,

I am writing to BlackHawk support since last two days.

I am getting no response.

Do they reply?

I am contacting them at

Blackhawk Support <support@blackhawk-dsp.com>

One month back also I tried contacting for product warranty information, but till date no response from Blackhawk.

It seems difficult to reach out to Blackhawk.