AM623: Troubleshooting guidance on normal seen tested issues

Johnny Chen

Expert 4930 points

Part Number: AM623
Other Parts Discussed in Thread: AM625SIP, SK-AM62B-P1, SK-AM62-LP, SK-AM62B, SK-AM62-SIP

Tool/software:

Hi Champ,

I am asking for my customer.

They have encountered the most issues : DDR stress testing, EMC, flash crashes.

Please provide any tips for troubleshooting guidance on how to efficiently resolve those normal seen issues.

Thanks and regards,

Johnny

11 months ago

0 Kallikuppa Sreenivasa 11 months ago

TI__Guru**** 190289 points

Hello Johnny

Thank you for the query.

The query is generic.

Pls help e understand if the board is built or in design.

All the learnings have been captured into hardware design guide, checklist and FAQs.

Please refer below.

We have schematics attached to some of the FAQs that includes design notes for customer to review.

Recommended References for review and design of custom board
AM62X
www.ti.com/.../sprad05b.pdf
www.ti.com/.../sprad21c.pdf
www.ti.com/.../sprad06.pdf
e2e.ti.com/.../faq-am625-am623-am625sip-am625-q1-am620-q1-custom-board-hardware-design---faqs-related-to-processor-collaterals-functioning-peripherals-interface-and-starter-kit
e2e.ti.com/.../faq-am625-am623-custom-board-hardware-design---design-and-review-notes-for-reuse-of-sk-am62b-p1-schematics
e2e.ti.com/.../faq-am625-q1-am620-q1-custom-board-hardware-design---design-and-review-notes-for-reuse-of-sk-am62-lp-schematics
e2e.ti.com/.../faq-am625sip---custom-board-hardware-design---design-and-review-notes-for-reuse-of-sk-am62-sip-schematics
e2e.ti.com/.../faq-am625-am623-custom-board-hardware-design---design-and-review-notes-for-reuse-of-sk-am62b-schematics
e2e.ti.com/.../faq-am62x-am64x-custom-board-hardware-design-how-to-handle-used-unused-pins-peripherals-e-g-gpios-serdes-usb-csi-mmc-emmc-sd-card-csi-oldi-dsi

AM625SIP
www.ti.com/.../am625sip.pdf

SK-AM62B-P1 Design Package Content Overview (Rev. A)
www.ti.com/.../sprt777
SK-AM62-LP Design Package Content Overview
www.ti.com/.../sprt778
SK-AM62B Design Package Folder and Files List
www.ti.com/.../sprt784
SK-AM62-SIP Design Package Folder and Files List
https://www.ti.com/lit/pdf/sprt785

Regards,

Sreenivasa

0 Johnny Chen 11 months ago in reply to Kallikuppa Sreenivasa

TI__Expert 4930 points

Hi Sreenivasa,

Thanks for the input.

The custom board is built already and verified with stress test at customer's side at the moment.

Looking forward to troubleshooting guidance organized by team for stress test verification.

Regards,

Johnny

0 Kallikuppa Sreenivasa 11 months ago in reply to Johnny Chen

TI__Guru**** 190289 points

Hello Johnny

Thank you.

Johnny Chen said:
The custom board is built already and verified with stress test at customer's side at the moment.

Looking forward to troubleshooting guidance organized by team for stress test verification.

Can you elaborate what you meant by stress test. Please request customer to list the tests.

As i understand we do not perform any stress test on the SK and i am not sure if the SOC related stress tests are applicable.

Regards,

Sreenivasa

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AM623: Troubleshooting guidance on normal seen tested issues