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SK-AM62P-LP: Serial Monitor not showing anything

Part Number: SK-AM62P-LP
Other Parts Discussed in Thread: SK-AM62-LP

Tool/software:

When I try to establish a serial connection, I am able to find the COM port, however when I open the serial terminal there is no communication. Connecting a monitor through the HDMI cable does not show anything either. Is this a problem with the serial connection or is it something else like the SD card not being flashed properly?