• State Resolved
  • Locked Locked
  • Replies 2 replies
  • Subscribers 5 subscribers
  • Views 883 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

TI site access

Hugh Carter1
Prodigy 90 points

Hi, for the past week (roughly) I've been unable to access TI.com from my Chrome browser (I'm using Edge just now but I'd rather not). All accesses I've tried have produced 

Any ideas? The Get Support button doesn't help in this case!

  • Former Member
    0 Former Member

    Hi Hugh,

    Can you try clearing your cache completely and/or see if you can access the site from an incognito chrome window?  Sometimes cached errors can cause issues with the login process.  Also, the image doesn't show up in your initial post.  Try using the Insert/Edit Media function in the editor toolbar to attach it.

    Thanks

    Bill

  • 0 in reply to Former Member
    Prodigy 90 points

    Thanks Bill! The picture was "We've encountered some resistance". I could access through an incognito window, and now I have cleared cache for the last seven days, I seem to be able to access OK through a normal window. 
    All the best

    Hugh