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CCS: Eclipsec: An error has occured. Please see the log files.........

Tauseef Anwar
Prodigy 10 points

Tool/software: Code Composer Studio

Hello Team,

While installing studio on my machine getting the following error message. Please find the attachment.

Studio version: version 8.2.0.

OS: Windows 7 ultimate, 64 bit.

Steps taken:

1 Disabled Antivirus

2 Running studio with admin privileges.

3 Changed the installation directory and retried installation.

Attached one file describing the step at which error occurs.

 

2677.log.txt 
!SESSION 2018-11-15 10:20:11.832 -----------------------------------------------
eclipse.buildId=4.7.3.M20180301-0715
java.version=1.8.0_112
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments:  -application com.ti.common.core.initialize -ccs.profileTag Installed Code Composer Studio 8.2.0.00007. -ccs.removeP2Repositories C:/Users/GHOST/AppData/Local/Temp/ccs_898222d2-37ec-42a1-7768-f8b3debce7ec/repolist.txt
Command-line arguments:  -os win32 -ws win32 -arch x86 -application com.ti.common.core.initialize -data C:/Users/GHOST/AppData/Local/Temp/ccs_898222d2-37ec-42a1-7768-f8b3debce7ec/workspace -ccs.profileTag Installed Code Composer Studio 8.2.0.00007. -ccs.removeP2Repositories C:/Users/GHOST/AppData/Local/Temp/ccs_898222d2-37ec-42a1-7768-f8b3debce7ec/repolist.txt

!ENTRY com.ti.common.core 4 0 2018-11-15 10:20:19.827
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2018-11-15 10:20:19.829
!MESSAGE debugServerDir=D:/installs/ccsv8/ccs_base/DebugServer

!ENTRY org.eclipse.osgi 4 0 2018-11-15 10:20:29.531
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: D:\installs\ccsv8\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
	at java.lang.ClassLoader$NativeLibrary.load(Native Method)
	at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1941)
	at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1824)
	at java.lang.Runtime.load0(Runtime.java:809)
	at java.lang.System.load(System.java:1086)
	at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
	at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
	at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
	at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
	at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
	at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
	at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
	at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
	at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getBreadcrumbFile(ResourceExplorerBreadcrumbFileReader.java:159)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.isDataStale(ResourceExplorerBreadcrumbFileReader.java:147)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.updateData(ResourceExplorerBreadcrumbFileReader.java:77)
	at com.ti.common.project.core.internal.resexplorer.ResourceExplorerBreadcrumbFileReader.getProductDiscoveryPath(ResourceExplorerBreadcrumbFileReader.java:50)
	at com.ti.common.project.core.internal.tools.ADiscoveryManager.toSearchPath(ADiscoveryManager.java:375)
	at org.eclipse.rtsc.project.core.extdiscovery.ExtensionSiteDiscoveryManager.discoverAndInstallExtensionSites(ExtensionSiteDiscoveryManager.java:201)
	at org.eclipse.rtsc.project.core.extdiscovery.RTSCHeadlessInitializationParticipant.run(RTSCHeadlessInitializationParticipant.java:54)
	at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:118)
	at com.ti.common.core.internal.headless.Initialize.start(Initialize.java:76)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:653)
	at org.eclipse.equinox.launcher.Main.basicRun(Main.java:590)
	at org.eclipse.equinox.launcher.Main.run(Main.java:1499)

Regards,

Tauseef

  • 0
    Guru 26200 points
    Hello,

    try this:
    download offline installer
    disconnect network interfaces
    run installer with admin privilege
    I recommend to select c:\ti\ccs820 path.
    Always use separate workspaces for different CCS versions.
  • 0
    TI__Guru**** 173310 points

    Do you see the error when starting up CCS after the installation completes? If so, the installation may not have completed properly. Try reinstalling CCS to a new directory (do NOT install over an existing installation). And use the offline installer as suggested by Tomasz. 

    If you continue to have trouble with the offline installer, please zip up the /install_logs folder and attach it here.

  • 0 in reply to AartiG
    TI__Guru**** 173310 points
    Tauseef,

    Since I haven’t heard back from you, I’m assuming you were able to resolve this issue. If not, please feel free to post a reply with an update below (or create a new thread). Thanks!