Code Compoer Studio: Company Firewall blocks download request from Code composer

Hello Phillipp,

When exactly do you get this issue? I am assuming that you are trying to download a package from Resource Explorer inside CCS. Is this correct?

When the issue occurs, is there any error message? If Resource Explorer is being used, then you should be able to see more details in the status message for the download:

Example:

Hello Ki,

Your right with your assumtion

. 

The error comes with an html reply from the company's proxy.

If copy this html stuff and paste it in a file so my browser can interpret it. That the relevant informations I can get from.

Translated to english: Based on your organization's access policies, requests from your browser have been blocked. This browser is not permitted due to potential security risks.

I already changed this setting:

Thank you for the additional details. I am escalating this issue to the Resource Explorer team. I will provide updates here as I get them

In the meantime I tried to install C2000ware and other addons manually. I add them in CCS following this guide: https://software-dl.ti.com/ccs/esd/documents/ccs_product-installation-selection.html. But if I try  to start for exaple an empty_sysconfig, CCS still don't detect C2000 Ware even if I can see them in Preferences --> Products:

Philipp Saarmann said:

CCS still don't detect C2000 Ware even if I can see them in Preferences --> Products:

If it appears in the "discovered products" list, then CCS has detected it.

Are you saying that Resource Explorer does not acknowledge it?

Philipp Saarmann said:

In the meantime I tried to install C2000ware and other addons manually.

CCS/CCSTUDIO: Code Composer Studio not finding C2000Ware tools mentions the following, which may be related:

who said they fixed it "by renaming "metadata/tirex" at the root of the C2000Ware installation as ".metadata/.tirex" "

I checked the file and it is named correctly, CCS is also detecting C2000Ware (only in Preferences --> Products) but if I want to use the installation for example, generate an empty sysconfig, CSS wants to download C2000 Ware again. There should also be an check mark behind the C2000Ware in the Resource Explorer which is not the case.

Resource Explorer seems to have various issues with C2000Ware when it is not installed in the default location for Resource Explorer packages. could you try reinstalling the package and specify the install directory to C:\ti?

Thanks

ki

It still don't work

I suspect it could be an issue with Resource Explorer unable to download some extra metadata for the package installed standalone. Perhaps you can import the examples manually. My apologies for the inconvenience.  As for the original issue of downloading packages from Resource Explorer, it may be an issue with a security policy on our end. We are investigating.

Ki said:

I suspect it could be an issue with Resource Explorer unable to download some extra metadata for the package installed standalone.

This appears likely the case. The original issue of downloads from Resource Explorer is likely impacting this also.

Are you able to check and download CCS updates? Does the Eclipse Marketplace work for you?

I can update CSS, i can install Code Generation Compiler Tools, i can use the Eclipse Marketplace only downloading with the resource explorer doesn't work

CCS itself has no issues access the internet. It is clearly an issue with your IT policy and download requests from the jxbrowser/chromium browser that CCS uses. I assume that browser is not accepted by your IT dept, at least not any download requests. I'm not sure if the workaround to have CCS use an external browser will work for Resource Explorer. I am trying to get some answers. Sorry for the delay on this

Are there any updates regarding this issue?

Engineering feels that since the download is coming from the desktop (via cloud agent in CCS), it is likely an issue is your company anti-virus / firewall is blocking requests coming from node.js. Can you check if that is the case?

It, is the case. The reply is from my legacy company's Proxy. It also says that it blocky the request due to coming from an legacy browser. That's why wanted to use an external browser in CSS Desktop

I'm not sure we have a good workaround. Configuring to use the external browser just applies to web links I believe and will not help with the Resource Explorer issue. Would it be possible to get an exception from your IT for this scenario?