CODECOMPOSER: Code Composer Studio 11.0.0.00012

John Jaramillo

Part Number: CODECOMPOSER

Tool/software:

I have been trying to install Code Composer Studio 11.0.0.00012 with the Component C2000 real-time MCUs ", but when installing I keep getting the error below. Can someone please assist with this. I’ve been trying to get this Installed for the last 3 days but I keep getting this error. Please help.

Installation log file showed it ended with Error Exit Code: 1

1st error "There has been an error. Unable to copy file"

2nd error "CCS_ERROR: Unable to install executable"

"C:/Users\username/AppData/Local/Temp/ccs_f3ab7920-0807 -4a72-420c-ef8d74ad8....ea5/.........Win_64.exe"

" Program ended with an error code."

6 days ago

0 Ricky Lau 6 days ago

TI__Genius 12515 points

John,

When the installation fails, do you still get the full installer logs? If so, can you attach them for investigation.

Also, can you try the latest CCS Eclipse release (v12.8.1) to see if you get the same error?

Thanks,

Ricky

0 John Jaramillo 5 days ago in reply to Ricky Lau

Prodigy 20 points

Ricky I tried to install Version 12.8.1, but I got the same error message. I am trying to install this on a Windows 11 Enterprise computer. The error occurs toward the end of the installation, then I get the same error message. Below are the things I have tried, but I am still getting the same error.

I have updated all the Windows 11 updates

The install directory is C:\it\ccs1100. Gave Users group Full Control permissions on installation directory.

Created System Variable Path C:\it\ccs1100

Deleted System Variable Path C:\it\ccs1100

Ran the exe file in Windows 7 Compatibility Mode

Deleted the $Temp% folder under the end users login.

Disabled BitLocker

Disabled Antivirus

0 Ricky Lau 4 days ago in reply to John Jaramillo

TI__Genius 12515 points

John,

Can you see if there are any logs in the install_logs folder of the installDir location you selected? If so, can you attached them for us to analyze?

Thanks,

Ricky

0 Ricky Lau 4 days ago in reply to Ricky Lau

TI__Genius 12515 points

Oh, I just realize you provided the logs in this thread: https://e2e.ti.com/support/processors-group/processors/f/processors-forum/1495203/codecomposer-code-composer-studio

Are both threads tracking the same installer issues you are seeing? If so, I can close one of these thread.

Thanks,

Ricky

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CODECOMPOSER: Code Composer Studio 11.0.0.00012