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Can't install CCS V5 in Win7

Other Parts Discussed in Thread: CCSTUDIO

I've been trying to install CCS V5.2 in my 64bit Win 7 Home setup with no luck at all.   I did have V5.1 installed a few months ago and things seem to have gone wrong since I was prompted to update to V5.2 a week or so ago.   The installation stops with the progress bar at about 90% and the last lines on the installation dialog box are

"Configuring com.ti.cgt.msp430.4.1.help.feature.jar"

"Preparing to commit the provisioning operation"

"Committing thne provisioning operation"

"Operation completed in 9267ms"

I've had several goes at installing V5.2 and have checked out all the possible problem areas suggested in other threads - like no spaces in folder names,  not in "Program Files",  anti-virus program off,,  complete uninstall of previous attempts,  etc.     I've tried both online and offline instals.  I've used the same offline file to install in my Win7 netbbook PC and that works in that setup,  which would seem to rule out download file corruption.  I've also copied the extracted files from the netbook back to my main PC to use,  in case there had been a problem with unzipping,  but still the same problem.

Jim.

  • Hi Jim,

    so you are seeing problems with a fresh installation?

    Could you send the contents of your installjammer registry directory?  This is under program files or program files(x86).

    Best Regards,
    Lisa

  • Lisa,

    Thanks for your response.  I attach a zipped file of the InstallJammer folder.     I tried another instal just a short while ago with the same results.

    Not sure if I have actually uploaded the file - looks like I have,  I think.

    Jim.

  • Hi Jim,

    could you please try reattaching?  I don't seem to see any attachments in your post. 

    Thanks.

    Best Regards,
    Lisa

  • Lisa,

    I'll try again. :-)

    File Upload : 2438.InstallJammer Registry.zip

    Looks like I've got it this time - couldn't get the URL the last time although I could see the file being uploaded on my network meter. :-)

    Jim.

  • Hi Jim,

    we have made some progress looking at your logs and it seems the isntaller is getting stuck on rmdatfiles.bat from the extras.zip folder.  This could be due to a permissions issue. 

    However, one work around, as extras.zip is not needed for a fresh installation is for you to delete or rename the file and install fresh again.

    Please keep us informed how that works.

    Best Regards,
    Lisa

  • Lisa,

    The installation completed after renaming "extras.zip".  Thankyou for that.

    But,  when I start the program,  and try to set up a new project the program hangs when I press "Finish" on the project dialog box.

    In the workspace which the program is set up for,  a folder has been created in it with the name of the project and a ".project" file has been added to the folder.

    The project has been set up for the MSP430Gxxxx series and the G2231 chip in particular,  and as an empty project.

    Jim.

  • Hi Jim,

    this is something we have seen before.  Do you get any error logs?  Does this only happen with msp projects?  In the other instance the issue was with the drop down in the project creation.  Is this what you are also seeing?  

    Best Regards,

    Lisa

  • Lisa,

    I had to dig around a bit to find out how to source the eclipse error log.  There were several entries all the same,  corresponding to the times I had attempted to create a new project.  I've copied one of the entries

    !ENTRY org.eclipse.ui 4 4 2012-07-14 01:18:37.828
    !MESSAGE Referenced part does not exist yet: org.eclipse.cdt.ui.CView.
    !SESSION 2012-07-14 01:30:01.725 -----------------------------------------------
    eclipse.buildId=M20120208-0800
    java.version=1.6.0_13
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_GB
    Framework arguments:  -product com.ti.ccstudio.branding.product
    Command-line arguments:  -os win32 -ws win32 -arch x86 -product com.ti.ccstudio.branding.product

    I have only installed MSP430 range support so would have to re-install to cover other product ranges.

    The new project dialog box seems to operate properly with all the parts/drop downs working.  The program freezes after I press "Finish"

    Jim.

  • Hi Jim,

    please have a look at this wiki and send any logs you can.  Is this purely project creation?  What about the built in examples?  Or do they hang as well?  Where/what directory are you creating the projects into?

    http://processors.wiki.ti.com/index.php/Troubleshooting_CCS

    Best Regards,
    Lisa

  • Lisa,

    I have to do coding for another project this week (Gcode for CNC work) so I can't give too much time to sorting Code Composer out.

    Basic details of the installation are

    Installed in f:/ti

    Workspace in f:/ti/Workspace

    The fault occurs in Project generation when I press the "Finish" key on the New Project dialog box when it freezes

    I also tried loading some of the sample files supplied for the MSP430 products and the application froze on loading.

    I'll dig around on that wiki to see if I can find anything else.

    I have to use Task Manager to stop the software when it freezes.   It will not re-start until I reboot Windows.

    Jim.

  • Hi Jim,

    just wanted to see if there is any update or follow up information which might help us debug here ?

    Best Regards,

    Lisa

  • Lisa,

    Still no luck at getting it running properly.  I read through other threads in the forum with simialr problems and tried other suggestions to see if that improved matters - like loading support for more processers than only the MSP430 series - but no improvement.

    I also had a look at my Java installation.  I was running v1.6 to suit another application and upgraded to 1.7 in case that was the problem.  i also installed both the 32 bit version and the 64 bit version.  There was no improvement.  I did note that I could not get the web page which tests for the Java installation on www.java.com to work using both Firefox and IE9 - it always came up with an error after a long pause - "ClassNotFoundException".    But other applications on this computer which use Java seem to work OK.  So the problem could be a problem with my computer running Java with Code Composer.

    I've had to concentrate of doing other things over the past week or so,  so haven't had much time to try out anything else and I have to confess that I'm not sure what else to try.  I've got a feeling that I'm going to have to delve deeper into the mysteries of Java - I haven't been too impressed with the help available on my first look around. :-)

    Thanks for remembering me. :-)

    Jim.

  • Hi Jim,

    I do think that CCS is associated with a particular java verion (I believe 1.6 something).  However the only thing really I can recommend is to

    - uninstall and manually remove all folders including the installjammer registry folders.

    - try a clean installation into a new direcotry using the full installer.  Use the windows unzip utility and make sure your antivirus is off.  Use only directories with no special or accented characters.

    Anyhow .. I will "close" this for now but we are here if you wish to continue with this at some point.  (I would recommend just posting new)

    Best Regards,
    LIsa

  • Lisa,

    Just a last note on the situation.     I have gone through about everything I can find to try and get things working but with no good result.  I've re-installed both 32 and 64 bit Java V1.6 and1.7.  Just today,  I first tried updating the software using the CCS Update facility and that instal failed - i.e. it didn't complete properly and the installation would not run.  I then cleaned everything out and tried an complete install of V5.2.1,  this time using the web instal rather than an offline file instal.  The instal went well and I was able to start CCS,  but only to find that I still cannot create a new project,  with the app hanging when I press the "Finish" button on the new project dialog box.

    I noted that the log file showed the following contents after CCS had started,  but before I opened the New project dialog box

    !SESSION 2012-08-27 14:34:34.875 -----------------------------------------------
    eclipse.buildId=M20120208-0800
    java.version=1.6.0_13
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_GB
    Framework arguments:  -product com.ti.ccstudio.branding.product
    Command-line arguments:  -os win32 -ws win32 -arch x86 -product com.ti.ccstudio.branding.product

    !ENTRY com.ti.ccstudio.debug.server 4 214294189 2012-08-27 14:34:53.814
    !MESSAGE Unexpected CCS exit detected [27/08/12 13:17]!!!

    The unexpected CCS exit message refers to the end of my previous attempt to run the software when I had to end the app using task manager.

    there were no futher entires in the log after I tried to create the new project.

    An empty project file was created with the following contents

    <?xml version="1.0" encoding="UTF-8"?>
    <projectDescription>
        <name>testing02</name>
        <comment></comment>
        <projects>
        </projects>
        <buildSpec>
        </buildSpec>
        <natures>
        </natures>
    </projectDescription>

    I suspect that I will have to give up on this.  I was trying to do some experimentation with a LaunchPad board for my own purposes and the time I have been spending trying to run this software to run on this PC doesn't make it worthwhile.  I've no doubt that the problem is some setting(s) in my PC but spending a lot of time over the past few months searching the Web hasn't pointed me to what it might be.  I suspect that I will have to spend a lot of time learning about Java and Eclipse to work out what might be at fault but I don't really have the time for that,  and I'm getting a bit old to learn new tricks. :-)

    Thanks for your help.

    Jim.