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CCS6.1 installation

I've the same problem as this one:

[https://e2e.ti.com/support/development_tools/code_composer_studio/f/81/t/420045]

Is 45 minutes ( or longer) normal for Installation?

Than during installation, it hangs at unzipping eclipse_core_4.3.0.rtm_4_candidate.zip

If unzip it from command line, it lasts not a second!??

I cannot insert a file, there is a View-Tag in HTML ( also for the link above)??

The important lines are below:

How can I set the proxy to the exe? Why is no error-message in "interactive" time?

regards,

S.Netz

Windows 7 64 Bit SP1

ccs_setup_6.1.0.00104.exe


05/05/2015 11:51:57(GMT) - checkAV - CCS_INFO: av message child process exited abnormally
05/05/2015 11:52:01(GMT) - checkAVAgain - CCS_INFO: av message child process exited abnormally
05/05/2015 14:00:42(GMT) - checkProgramFiles - CCS_INFO: checking c:\program files (x86)
05/05/2015 14:00:42(GMT) - checkProgramFiles - CCS_INFO: checking c:\program files (x86)
05/05/2015 14:00:42(GMT) - checkProgramFiles - CCS_INFO: checking c:\program files
05/05/2015 14:00:42(GMT) - Util::httpCopy - http::config now: -accept */* -proxyfilter http::ProxyRequired -proxyhost {} -proxyport {} -urlencoding utf-8 -useragent {Tcl http client package 2.5.2}
05/05/2015 14:00:42(GMT) - Util::httpCopy - Downloading C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/apps_6.1.0.json from software-dl.ti.com/.../apps_6.1.0.json
05/05/2015 14:00:43(GMT) - Util::httpCopy - Could not get file software-dl.ti.com/.../apps_6.1.0.json:couldn't open socket: connection refused


05/05/2015 14:07:06(GMT) - extract - cmd = "C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/util/unzip.exe" -q -o -d "C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59" "D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32/baserepo/eclipse_core_4.3.0.rtm_4_candidate.zip"
05/05/2015 14:07:06(GMT) - extract - successfully unzipped D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32/baserepo/eclipse_core_4.3.0.rtm_4_candidate.zip
05/05/2015 14:07:06(GMT) - findLauncher - launcher version = 1.3.0.v20130327-1440
05/05/2015 14:07:06(GMT) - installEclipse - CCS_INFO: eclipsec.exe does not exist
05/05/2015 14:07:06(GMT) - installEclipse - using c:/ti/ccsv6/eclipse/jre/bin/java.exe
05/05/2015 14:07:06(GMT) - installEclipse - "c:/ti/ccsv6/eclipse/jre/bin/java.exe" -Xmx512m -Dorg.eclipse.ecf.provider.filetransfer.retrieve.readTimeout=30000 -Dorg.eclipse.ecf.provider.filetransfer.retrieve.closeTimeout=10000 -Dsun.net.client.defaultConnectTimeout=10000 -Dsun.net.client.defaultReadTimeout=30000  "-Dosgi.configuration.area=C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/eclipse/cfg" "-Dosgi.instance.area=C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/eclipse/ws" -jar "C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/eclipse/plugins/org.eclipse.equinox.launcher_1.3.0.v20130327-1440.jar" -application org.eclipse.equinox.p2.director -repository "file:/D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32/baserepo/eclipserepo" -installIU org.eclipse.platform.ide,org.eclipse.help.feature.group,org.eclipse.equinox.p2.discovery.feature.feature.group,org.eclipse.equinox.p2.user.ui.feature.group,org.eclipse.cdt.feature.group,org.eclipse.cdt.debug.ui.memory.feature.group,org.eclipse.tm.terminal.sdk.feature.group,org.eclipse.epp.mpc.feature.group,org.eclipse.egit.feature.group,gnu.io.rxtx.feature.group,org.eclipse.cdt.build.crossgcc.feature.group,org.eclipse.rse.feature.group,org.eclipse.cdt.launch.remote.feature.group -destination "c:/ti/ccsv6/eclipse/" -profile epp.package.cpp -profileProperties org.eclipse.update.install.features=true -bundlepool "c:/ti/ccsv6/eclipse/" -p2.os win32 -p2.ws win32 -p2.arch x86 -roaming
05/05/2015 14:07:06(GMT) - runEclipseApp - running cmd "c:/ti/ccsv6/eclipse/jre/bin/java.exe" -Xmx512m -Dorg.eclipse.ecf.provider.filetransfer.retrieve.readTimeout=30000 -Dorg.eclipse.ecf.provider.filetransfer.retrieve.closeTimeout=10000 -Dsun.net.client.defaultConnectTimeout=10000 -Dsun.net.client.defaultReadTimeout=30000  "-Dosgi.configuration.area=C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/eclipse/cfg" "-Dosgi.instance.area=C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/eclipse/ws" -jar "C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/eclipse/plugins/org.eclipse.equinox.launcher_1.3.0.v20130327-1440.jar" -application org.eclipse.equinox.p2.director -repository "file:/D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32/baserepo/eclipserepo" -installIU org.eclipse.platform.ide,org.eclipse.help.feature.group,org.eclipse.equinox.p2.discovery.feature.feature.group,org.eclipse.equinox.p2.user.ui.feature.group,org.eclipse.cdt.feature.group,org.eclipse.cdt.debug.ui.memory.feature.group,org.eclipse.tm.terminal.sdk.feature.group,org.eclipse.epp.mpc.feature.group,org.eclipse.egit.feature.group,gnu.io.rxtx.feature.group,org.eclipse.cdt.build.crossgcc.feature.group,org.eclipse.rse.feature.group,org.eclipse.cdt.launch.remote.feature.group -destination "c:/ti/ccsv6/eclipse/" -profile epp.package.cpp -profileProperties org.eclipse.update.install.features=true -bundlepool "c:/ti/ccsv6/eclipse/" -p2.os win32 -p2.ws win32 -p2.arch x86 -roaming

  • Are you using the web or off line installer (processors.wiki.ti.com/.../Download_CCS)?

    I had no end of problems with the web installer.
  • Unfortunately I have to use the local installation, because I have only admin rights for my computer locally.

    A colleague of mine finished his installation someone in the night...

    regards,

    Steffen

  • Hi Steffan,

    I hope your anti-virus and firewall both are de-activated.

    Regards,
    Gautam
  • What actually happens if the firewall is not de-activated? Things seems to install anyway (at least here)...

    You ARE aware that in many workplaces it is simply not allowed/possible to deactivate firewalls and anti-virus?

    /Michael
  • I'm not allowed to disable both of them.
    Have I to go to the IT-Admins for installation? Why?
  • Yes, its better if you call-in your IT adminitrator for this installation. It seems your anti-virus is blocking the setup.

    Regards,
    Gautam
  • Hi Steffen,

    The anti-virus message is a warning, most anti-viruses are not a problem during installation. What is the AV on your machine?

    Please post your installation logs. There is a "paper clip" on the menu bar when you're posting that should allow you to attach files. Zip up the content of <installdir>/ccsv6/install_logs*. Also, check to see if there are any <big number>.log files in ccsv6/eclipse/configuration.

    Danish

  • 6116.ccs_setup_6.1.0.00104_install.log
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    05/05/2015 11:51:57(GMT) - checkAV - CCS_INFO: av message child process exited abnormally
    05/05/2015 11:52:01(GMT) - checkAVAgain - CCS_INFO: av message child process exited abnormally
    05/05/2015 14:00:42(GMT) - checkProgramFiles - CCS_INFO: checking c:\program files (x86)
    05/05/2015 14:00:42(GMT) - checkProgramFiles - CCS_INFO: checking c:\program files (x86)
    05/05/2015 14:00:42(GMT) - checkProgramFiles - CCS_INFO: checking c:\program files
    05/05/2015 14:00:42(GMT) - Util::httpCopy - http::config now: -accept */* -proxyfilter http::ProxyRequired -proxyhost {} -proxyport {} -urlencoding utf-8 -useragent {Tcl http client package 2.5.2}
    05/05/2015 14:00:42(GMT) - Util::httpCopy - Downloading C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59/apps_6.1.0.json from http://software-dl.ti.com/ccs/non-esd/ccs_appcenter/apps_6.1.0.json
    05/05/2015 14:00:43(GMT) - Util::httpCopy - Could not get file http://software-dl.ti.com/ccs/non-esd/ccs_appcenter/apps_6.1.0.json:couldn't open socket: connection refused
    05/05/2015 14:01:12(GMT) - writeDebugFile -
    Install Information:
    05/05/2015 14:01:12(GMT) - writeDebugFile - Install Version: 6.1.0.00104
    05/05/2015 14:01:12(GMT) - writeDebugFile - Install Source : D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32
    05/05/2015 14:01:12(GMT) - writeDebugFile - Install Temp : C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59
    05/05/2015 14:01:12(GMT) - writeDebugFile - Install Type : Offline
    05/05/2015 14:01:12(GMT) - writeDebugFile - OS : Windows NT
    05/05/2015 14:01:12(GMT) - writeDebugFile - OS Version : 6.1
    05/05/2015 14:01:12(GMT) - writeDebugFile - OS Platform : windows
    05/05/2015 14:01:12(GMT) - writeDebugFile - : 64-bit
    05/05/2015 14:01:12(GMT) - writeDebugFile - User ID : admin
    05/05/2015 14:01:12(GMT) - writeDebugFile - Timezone : Mitteleurop�ische Sommerzeit
    05/05/2015 14:01:12(GMT) - writeDebugFile - IPAddress : 10.68.65.253
    05/05/2015 14:01:12(GMT) - writeDebugFile - Update/Rerun : 0
    05/05/2015 14:01:12(GMT) - writeDebugFile - Command line : installersrc D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32 installertmp C:/Users/admin/AppData/Local/Temp/ccs_f1980d13-02ce-45b9-7d30-eea9fe6afd59 buildid 6.1.0.00104 installer D:/Install/CCS6.1.0.00104_win32/CCS6.1.0.00104_win32/ccs_setup_6.1.0.00104.exe bitness 64-bit
    05/05/2015 14:01:12(GMT) - writeDebugFile - CCS_WARNING: We have detected you are running anti-virus software on this computer. It is highly recommended that real-time file scanning be turned off before proceeding with the installation.
    05/05/2015 14:01:12(GMT) - writeDebugFile - CCS_WARNING: Anti-virus software is still running on this computer.
    05/05/2015 14:01:12(GMT) - writeDebugFile -
    Product families selected:
    05/05/2015 14:01:12(GMT) - writeDebugFile - PF_MSP430
    05/05/2015 14:01:12(GMT) - writeDebugFile - PF_WIRELESS
    05/05/2015 14:01:12(GMT) - writeDebugFile -
    Components to be installed:
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_MSP430
    05/05/2015 14:01:12(GMT) - writeDebugFile - EMU_MSP430
    05/05/2015 14:01:12(GMT) - writeDebugFile - EMU_MSP432
    05/05/2015 14:01:12(GMT) - writeDebugFile - EMU_TI
    05/05/2015 14:01:12(GMT) - writeDebugFile - MSP430_CGT_HELP
    05/05/2015 14:01:12(GMT) - writeDebugFile - CGT_DEFAULTLIBS_MSP430
    05/05/2015 14:01:12(GMT) - writeDebugFile - DMED
    05/05/2015 14:01:12(GMT) - writeDebugFile - ARM_CGT_HELP
    05/05/2015 14:01:12(GMT) - writeDebugFile - CGT_DEFAULTLIBS_TMS470
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_ARM
    05/05/2015 14:01:12(GMT) - writeDebugFile - DEV_SUPPORT_CC2538
    05/05/2015 14:01:12(GMT) - writeDebugFile - DEV_SUPPORT_CC26XX
    05/05/2015 14:01:12(GMT) - writeDebugFile - DEV_SUPPORT_CC32XX
    05/05/2015 14:01:12(GMT) - writeDebugFile - JRE
    05/05/2015 14:01:12(GMT) - writeDebugFile - P2APP
    05/05/2015 14:01:12(GMT) - writeDebugFile - ECLIPSE
    05/05/2015 14:01:12(GMT) - writeDebugFile - ECLIPSECORE
    05/05/2015 14:01:12(GMT) - writeDebugFile - P2TOOLS
    05/05/2015 14:01:12(GMT) - writeDebugFile - GMF
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_MAIN
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_WORKFLOW
    05/05/2015 14:01:12(GMT) - writeDebugFile - DVT_COMMON
    05/05/2015 14:01:12(GMT) - writeDebugFile - DVT_UIA
    05/05/2015 14:01:12(GMT) - writeDebugFile - DVT_VIA_CCS
    05/05/2015 14:01:12(GMT) - writeDebugFile - INSTALLER
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_CHROME
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_TOOLS_COMMON
    05/05/2015 14:01:12(GMT) - writeDebugFile - IDE_GC
    05/05/2015 14:01:12(GMT) - writeDebugFile - TARGET_CONTENT_CORE
    05/05/2015 14:01:12(GMT) - writeDebugFile - DS
    05/05/2015 14:01:12(GMT) - writeDebugFile - DS_FLASH
    05/05/2015 14:01:12(GMT) - writeDebugFile - MSVC80
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    My AV : Sophos Endpoint Security and Control 10.3

     

     

  • Unfortunately, this log does not have any useful information. Were there no logs in the eclipse/configuration folder? 

    Could you do the following:

    Open an explorer window in %TEMP%

    Delete any ccs_* folders there.

    Delete your installation directory i.e. c:/ti/ccsv6

    Move your offline package from the D: drive to the C: drive.

    Try your installation again. Do not cancel.

    Check c:\ti\ccsv6\eclipse\configuration for any *.log files and post them here.

    Check the %TEMP%\ccs_*\eclipse\ws\.metadata directory for a .log file and post it here.  (Note, there's a . before metadata and log)

    Thanks,

    Danish