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CCS: An Error occurred when setup CCS V6.2 on win7 64bit

Other Parts Discussed in Thread: CCSTUDIO

Tool/software: Code Composer Studio

When setup CCS V6.2 of offline packet on win7 64bit OS, I met an error:

 

The conten of  file ”log“  is as follows:

 

!SESSION 2017-01-07 13:15:46.315 -----------------------------------------------
eclipse.buildId=4.5.1.M20150904-0015
java.version=1.7.0_80
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
Framework arguments: -application com.ti.common.core.initialize -ccs.profileTag Installed Code Composer Studio 6.2.0.00050.
Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.common.core.initialize -data C:/Users/HoSJ/AppData/Local/Temp/ccs_782702c6-a9e7-4ff7-79ed-0521d9571671/workspace -ccs.profileTag Installed Code Composer Studio 6.2.0.00050.

!ENTRY com.ti.common.core 4 0 2017-01-07 13:15:51.992
!MESSAGE path=ccs_base/DebugServer

!ENTRY com.ti.common.core 4 0 2017-01-07 13:15:51.994
!MESSAGE debugServerDir=D:/ti/ccsv6/ccs_base/DebugServer

!ENTRY org.eclipse.osgi 4 0 2017-01-07 13:15:52.067
!MESSAGE Application error
!STACK 1
java.lang.UnsatisfiedLinkError: D:\ti\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
at java.lang.Runtime.load0(Runtime.java:795)
at java.lang.System.load(System.java:1062)
at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
at com.ti.common.core.internal.headless.Initialize.start(Initialize.java:43)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:669)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:608)
at org.eclipse.equinox.launcher.Main.run(Main.java:1515)

And I tried to setup diffent version of CCS, such CCS V6.1, CCS V7.0 on the same commputer, the similar error occured when setting up.

Is there something wrong with OS?

and how can I  resove the matter?

thanks in advance!

  • Hi,

    It looks like you're missing a windows update. Please go to processors.wiki.ti.com/.../Troubleshooting_CCSv7 and take a look at "Missing MSVC redistributable libraries". If this doesn't solve your issue, please zip up the contents of the install_logs folder and post here. Please make sure you're installing in a new folder or delete the contents of ccsv6 folder before trying.
    Thanks,
    Danish

  • Thank you very much!
    I uninstall all MSVC Redistributables, and reinstall CCS, now it is been installed successfully.
  • Hello

    I have the same question about the installation of CCS6.2 in WIN7 64 bits Systerm

    But I had tried to uninstall the 2008 and 2015 Redistributable and reinstall them and CCS6.2 ,but the same error also became .I had installed every version about 6.2 ---48/50 ---alone/off-line .

     

    the log is below

    !SESSION 2017-05-10 17:47:25.004 -----------------------------------------------
    eclipse.buildId=4.5.1.M20150904-0015
    java.version=1.7.0_80
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=zh_CN
    Framework arguments: -application com.ti.common.core.initialize -ccs.profileTag Installed Code Composer Studio 6.2.0.00048.
    Command-line arguments: -os win32 -ws win32 -arch x86 -application com.ti.common.core.initialize -data C:/Users/fuyunhe/AppData/Local/Temp/ccs_873676e9-1b57-4ee3-7b5d-d529e1985a2a/workspace -ccs.profileTag Installed Code Composer Studio 6.2.0.00048.

    !ENTRY com.ti.common.core 4 0 2017-05-10 17:47:28.506
    !MESSAGE path=ccs_base/DebugServer

    !ENTRY com.ti.common.core 4 0 2017-05-10 17:47:28.508
    !MESSAGE debugServerDir=F:/ti-ccsv6.2/ccsv6/ccs_base/DebugServer

    !ENTRY org.eclipse.osgi 4 0 2017-05-10 17:47:28.833
    !MESSAGE Application error
    !STACK 1
    java.lang.UnsatisfiedLinkError: F:\ti-ccsv6.2\ccsv6\ccs_base\DebugServer\bin\LibraryLoader.dll: Can't find dependent libraries
    at java.lang.ClassLoader$NativeLibrary.load(Native Method)
    at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
    at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1890)
    at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1851)
    at java.lang.Runtime.load0(Runtime.java:795)
    at java.lang.System.load(System.java:1062)
    at com.ti.debug.engine.xpcom.Runtime.preXPCOMInit(Runtime.java:163)
    at com.ti.debug.engine.xpcom.Runtime.startBare(Runtime.java:116)
    at com.ti.debug.engine.xpcom.Runtime.createComponent(Runtime.java:170)
    at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:26)
    at com.ti.utility.filesystem.DirectoryService.<init>(DirectoryService.java:9)
    at com.ti.utility.filesystem.DirectoryService$SingletonHolder.<clinit>(DirectoryService.java:44)
    at com.ti.utility.filesystem.DirectoryService.instance(DirectoryService.java:49)
    at com.ti.common.core.utils.ds.CoreUtilsProvider.getUserHomeDir(CoreUtilsProvider.java:40)
    at com.ti.common.core.CoreUtils.getUserHomeDir(CoreUtils.java:135)
    at com.ti.common.core.internal.ExternalReferenceParser.getUserExtRefDir(ExternalReferenceParser.java:176)
    at com.ti.common.core.internal.ExternalReferenceParser.getExtRefDirectories(ExternalReferenceParser.java:158)
    at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:61)
    at com.ti.common.core.internal.ExternalReferenceParser.getReferenceFiles(ExternalReferenceParser.java:147)
    at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoveryPath(ProductDiscoveryManager.java:535)
    at com.ti.common.project.core.products.ProductDiscoveryManager.getProductDiscoverySearchPath(ProductDiscoveryManager.java:518)
    at com.ti.common.project.core.products.ProductDiscoveryManager.discoverDeclaredProducts(ProductDiscoveryManager.java:698)
    at com.ti.common.project.core.products.ProductDiscoveryManager.<init>(ProductDiscoveryManager.java:353)
    at com.ti.common.project.core.products.ProductDiscoveryManager.<clinit>(ProductDiscoveryManager.java:64)
    at com.ti.ccstudio.apps.internal.ide.CCSIDEInitializationParticipant.processProductDiscoveryPathArgument(CCSIDEInitializationParticipant.java:39)
    at com.ti.common.core.internal.headless.Initialize.run(Initialize.java:69)
    at com.ti.common.core.internal.headless.Initialize.start(Initialize.java:43)
    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380)
    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:669)
    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:608)
    at org.eclipse.equinox.launcher.Main.run(Main.java:1515)

    Please help me

                               

    Thanks,

    Crane

  • U can uninstall all the MSVC Redistributables as me, and remove all CCS has been installed(include the directory). Wish U a good Luck.
  • Please look at the trouble shooting guide, you may be missing a windows patch.

    These types of errors may also occur during installation if you are running Windows 7 and the Windows patches are not up to date. In this case the errors will be reported in the .log file in the workspace folder.

    To determine if you are missing Windows updates, please run the following command in the command prompt: 
    WMIC QFE|find "KB2999226"

    It should return information on the updates. If it returns nothing, it is likely that you're missing the update that's required to run the MSVC Runtime. 
    You could get the update by downloading from here, or by following the procedure here.