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Tool/software: Code Composer Studio
I have a new installation of CCS 7.4.0.00015 that I've been trying to update for the C2000 and SimpleLink parts I'm working with, and the update process seems dodgy overall. Usually, CCS will pop up a notice in the lower right corner telling me there are updates available, but attempting to install them often fails. I've gotten some to install by trying again, or attempting to install updates manually by going to Help -> Check For Updates or Help -> Install New Software. I'm now stuck on a set up updates I can't seem to install no matter what I try. The specific errors I'm getting each time look like this:
I've read through some similar messages in the forums, but none I've seen seem to have this exact same issue.
Thanks,
Josh
Update: right after posting this, I found a post with someone who was experiencing problems similar to mine, and a TI employee suggested this troubleshooting page:
processors.wiki.ti.com/.../Troubleshooting_CCSv7
Like the original poster in that thread, suggestion #5 seemed to resolve my logjam. My apologies for not seeing that before.
I now have a new issue, however. After successfully installing the updates in my original post that weren't working, I went to Help-> Check For Updates again to make sure I had caught everything. It showed that some ARM GCC updates were available, so I tried to install them. That gave this result:
This doesn't make any sense to me, because according to the update options I had checked, I should never have been shown an update that is older than what I already had installed:
It seems that these filters I had checked are broken.
Thanks for the response Ki.
Yes, those screenshots are from "Install New Software" as you surmised. To my point though, shouldn't anything I already have installed be prevented from being shown? There are several other categories of updates shown in this same process that rightly show "All items are installed" - why not this GCC one as well? Clearly, the software knows at some level that the update is invalid because of the error that follows if I attempt the install, so why not here?
Regarding my "Check for Updates" function, it's actually broken after the last set of updates I was able to install. Here's what it consistently shows:
The identified errors don't make any sense to me, because I'm running on Windows and haven't knowingly installed any Linux or OSX updates. It seems like the software should be self-aware and intelligent enough to prohibit the installation of updates that aren't compatible with its host OS anyhow.
Josh
Since no solutions from TI seem to be forthcoming, I tried a fresh installation of CCS 7.4 on another machine. The install went smoothly, and after starting for the first time, CCS identified two rounds of updates which I installed without any issues. I then went to "Install New Software" to get some needed updates from there, and wound up right back here:
Can someone at TI please tell me why CCS wants to install linux and osx updates when I'm running a Windows version and never knowingly requested them? And how do I resolve the endless loop of fail this puts me in once I'm at this stage? Any attempts to fetch new updates or install other software end up back here.
Certainly Danish. Here's my Help->About screen:
I've attached the config details and error logs here.
Let me know if you need anything else. Thanks for looking into this!
Josh
Hi Danish -
I didn't try the Install New Software instead of Check for Updates; I did them both, with the updates being done first (and successfully as I noted in previous postings). I don't see these two activities as mutually exclusive, and my goal was just to ensure the latest version of everything I'm interested in are installed. Should I not be using the Install New Software option? If so, why offer it?
I do find this aspect of CCS rather confusing. Because the options below are checked...
...my assumption is that anything I see in the list that looks relevant to product support I want is something I should install. For instance, I see an item in my list called "ARM GCC Compiler Tools." Well, I'm using ARM, so why wouldn't I want this? I want the latest and greatest of everything. I see that this item is identified as the 6.3.1.2017-q1 update, and I suppose I could dig into the details of my installation to see if in fact this is a later compiler version, but with the options above checked, I shouldn't have to do that. It would make more sense, given that I've already installed ARM support, to have this update automatically detected and installed as part of a "Check for Updates" cycle, but I was trying to be thorough and make sure I got everything I might need.
Another example I find confusing that appears in my list is "CCSv7 Service Release Windows." This update is shown as version 7.2.0.00013, which is odd because I know my overall CCS release (from the Help->About screen) is 7.4.0.00015, so it appears to be several versions behind. It seems like this update shouldn't be shown at all given the options I have checked. Do you see my point?
Josh
