CCS: Problems updating package in CCS 9.3.0.00012 with the app Center

Green Power

Tool/software: Code Composer Studio

Hi everyone,

I have just installed CCS 9.3.00012 and I need to update some package (C2000, MSP430 and ARM compiler new version basically). From the App Center I get the following crash of the update:

An error occurred while collecting items to be installed

session context was:(profile=epp.package.cpp, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
Unable to write to repository: file:/C:/ti/ccs930/ccs/eclipse/.
Access is denied
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.c2000.21.win32_root_20.8.0.
Access is denied
Unable to write to repository: file:/C:/ti/ccs930/ccs/eclipse/.
Access is denied
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.msp430.21.win32_root_20.8.0.
Access is denied
Unable to write to repository: file:/C:/ti/ccs930/ccs/eclipse/.
Access is denied
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.tms470.19.win32_root_20.2.2.
Access is denied

I have tried to turn off the firewall and remove the content in the eclipse cache folders but no success at all. Any help ?

Best regards

over 6 years ago

0 Ki over 6 years ago

TI__Guru**** 486221 points

Hello,

Does your account have admin rights? It looks like you are trying to update the compiler without admin rights.

Thanks

0 Green Power over 6 years ago in reply to Ki

Intellectual 845 points

Hello Ki,

Thanks for the reply. I think the account I am using is administrator level, should I activate the admin right in other place?

Everytime I start CCS I see a warning window about a CrashReportJob

An internal error occurred during: "CrashReportJob".
java.lang.ExceptionInInitializerError

I normally close it and CCS starts normally. Is it maybe related to that?

Best regards

0 Ki over 6 years ago in reply to Green Power

TI__Guru**** 486221 points

You installed CCS with your account, correct? And then you are using the same account to run it?

0 Green Power over 6 years ago in reply to Ki

Intellectual 845 points

Yes, same account all the time. But when I tried to install it from directly unzipping from downloads, there was the installation problem about the Unicode characters in my temporary folder.

I managed to install the version 9.3 moving the installer to the root folder C:/.

0 Ki over 6 years ago in reply to Green Power

TI__Guru**** 486221 points

Does you username have unicode characters in it? If so, I would recommend creating a new one to use CCS, one without unicode characters.

0 Green Power over 6 years ago in reply to Ki

Intellectual 845 points

Hi Ki,

I have solved the problem creating as you suggested a new account with all admin rights and free from wrong Unicode characters.

The installation must be done at the default suggested folders.

Best regards

Code Composer Studio™︎

Code Composer Studio forum

CCS: Problems updating package in CCS 9.3.0.00012 with the app Center