• State Resolved
  • Locked Locked
  • Replies 6 replies
  • Subscribers 53 subscribers
  • Views 886 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS: Problems updating package in CCS 9.3.0.00012 with the app Center

Green Power
Intellectual 835 points

Tool/software: Code Composer Studio

Hi everyone, 

I have just installed CCS 9.3.00012 and I need to update some package (C2000, MSP430 and ARM compiler new version basically). From the App Center I get the following crash of the update:

An error occurred while collecting items to be installed

session context was:(profile=epp.package.cpp, phase=org.eclipse.equinox.internal.p2.engine.phases.Collect, operand=, action=).
Unable to write to repository: file:/C:/ti/ccs930/ccs/eclipse/.
Access is denied
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.c2000.21.win32_root_20.8.0.
Access is denied
Unable to write to repository: file:/C:/ti/ccs930/ccs/eclipse/.
Access is denied
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.msp430.21.win32_root_20.8.0.
Access is denied
Unable to write to repository: file:/C:/ti/ccs930/ccs/eclipse/.
Access is denied
Unable to read repository at software-dl.ti.com/.../com.ti.cgt.tms470.19.win32_root_20.2.2.
Access is denied

I have tried to turn off the firewall and remove the content in the eclipse cache folders but no success at all. Any help ? 

Best regards 

  • 0
    TI__Guru**** 451431 points

    Hello,

    Does your account have admin rights? It looks like you are trying to update the compiler without admin rights.

    Thanks

    ki

  • 0 in reply to Ki
    Intellectual 835 points

    Hello Ki, 

    Thanks for the reply. I think the account I am using is administrator level, should I activate the admin right in other place?

    Everytime I start CCS I see a warning window about a CrashReportJob 

    An internal error occurred during: "CrashReportJob".
    java.lang.ExceptionInInitializerError

    I normally close it and CCS starts normally. Is it maybe related to that?

    Best regards 

  • 0 in reply to Green Power
    TI__Guru**** 451431 points

    You installed CCS with your account, correct? And then you are using the same account to run it?

  • 0 in reply to Ki
    Intellectual 835 points

    Yes, same account all the time. But when I tried to install it from directly unzipping from downloads, there was the installation problem about the Unicode characters in my temporary folder.

    I managed to install the version 9.3 moving the installer to the root folder C:/. 

  • 0 in reply to Green Power
    TI__Guru**** 451431 points

    Does you username have unicode characters in it? If so, I would recommend creating a new one to use CCS, one without unicode characters.

  • 0 in reply to Ki
    Intellectual 835 points

    Hi Ki, 

    I have solved the problem creating as you suggested a new account with all admin rights and free from wrong Unicode characters. 

    The installation must be done at the default suggested folders. 

    Best regards