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PSpice-For-TI_setup failing to install

tz_kins

Prodigy 65 points

Other Parts Discussed in Thread: PSPICE-FOR-TI

I have downloaded PSpice-For-TI_setup as instructed on an email received from pspice-for-ti@ti.com. I'm running Windows 10 Enterprise v1809; when I double click on the executable to install the tool, the install process starts and immediately stops (install windows closes). Not sure what's causing this, and I've tried several things without successful. Has anybody experience this before?

over 3 years ago

0 Yong Liu5 over 3 years ago

TI__Prodigy 205 points

Hi,

Do your user name on windows include non-latin character? Are you able to screen capture any log information?

0 tz_kins over 3 years ago in reply to Yong Liu5

Prodigy 65 points

user name is just regular FirstName.LastName, and no, unfortunately, the install prompt pops on and off too quickly to be able to capture anything

0 JC Zhu over 3 years ago in reply to tz_kins

TI__Mastermind 30285 points

Have you ever seen a window asking for user email and access key?

Thanks,
JC

0 tz_kins over 3 years ago in reply to JC Zhu

Prodigy 65 points

No, I don't get that far

0 JC Zhu over 3 years ago in reply to JC Zhu

TI__Mastermind 30285 points

I just sent you a message, please check. There's a file I want you to try.

Thanks,
JC