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INA826: Thermal Pad issue

Part Number: INA826

Hi,

When we draw our layout, we used the INA826 datasheet revision F, so without any specific information on how to connected the thermal pad, we connected it to the GND.

But it is powered by +/- 15V and we only discovered this week about the reivion G which states that the thermal pad should be connected to V-, so -15V in our case.

We have 4 IC on our board and we run our board for more than 72h without any issue with the thermal pad connected to GND.

As soon as we put our board in the temperature chamber, when the temperature reached 70 degC, the system current increased and the +15V was increasing until it reaches its protection voltage and turn off.

When we removed all the INA826, we had no issue. When we reconnected the INA826 with unconnected thermal pad, we had no issue. When we connected one of the INA826 thermal pad to the GND, we now had issue at ambient temperature. When we connected one of the INA826 thermal pad to the -15V, we had issue at ambient temperature.

Can you explain why we haven't seen any issue at ambient temperature and we only saw an issue at high temperature?

What are the risks to left the pad unconnected?

Thanks