DAC161S997EVM: DAC161S997EVM GUI Software Not Working

Muhammad Fawad

Part Number: DAC161S997EVM

Tool/software:

Hello,

I recently purchased the DAC161S997EVM to evaluate its performance for my project. However, I am facing issues with the GUI software provided for this evaluation module.

When I attempt to launch the setup, I encounter this error that prevents me from proceeding.

8 months ago

0 Lucas Burnette 8 months ago

TI__Expert 4590 points

Hi,

Did you unzip the installation folder?

Can you also try running the setup.exe as an Admin?

Thanks,
Lucas

0 Muhammad Fawad 8 months ago in reply to Lucas Burnette

Prodigy 10 points

The setup was an .exe file.

Yes, I have tried running it as an Admin as well but got the same error.

0 Lucas Burnette 7 months ago in reply to Muhammad Fawad

TI__Expert 4590 points

Hi,

To verify, you have tried completely uninstalling any GUI files and redownloading/installing the GUI?

I haven't seen this issue on any of my PCs, but I will see if I can recreate it.

Thanks,
Lucas

0 Kåre Sørensen 7 months ago in reply to Lucas Burnette

Prodigy 10 points

I have the same problem. Running Windows 11.

I tried uninstall many times and installing different version of the labview runtime as mentioned in the readme files. Get the same error each time no matter what I do.

0 Lucas Burnette 7 months ago in reply to Kåre Sørensen

TI__Expert 4590 points

Hi Kare,

We have verified that the GUI can download and open on Windows 11.

I would make sure you extract the GUI folder, launch the setup as an Admin, and do not have the EVM plugged in during the installation.

Thanks,
Lucas

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DAC161S997EVM: DAC161S997EVM GUI Software Not Working