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DLPDLCR2000EVM: The evaluation board suddenly stopped responding to I2C commands

Part Number: DLPDLCR2000EVM

Hi Team,

Our customer were able to operate the DLP2000EVM evaluation module. Suddenly, it stopped responding to I2C Commands. An Arduino script was uses to scan all possible address but didn't received any response from the board. According to our customer,

Sometimes the DLP react to the i2c sometimes not. It also seems to be accepting i2c directly after plugging it in. If I try to send a i2c signal after that it doesn't work anymore. In the images yellow = scl , green = sda. 

This is another example of the i2c communication between DLP and ESP8266. 

I have also add that the voltage of the lines is around 2V when it is connected to the DLP. Without a connection to the DLP it is 3.3V.

What could be the cause of this error?

Regards,

Danilo