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Frequent Questions

  • [FAQ] TI-API: Where do I get waybill number from?

    Part Number: TI-API I can't find the waybill number for my order. I need it to do ASN API call. Where can I find it?

  • [FAQ] TI-API: When will I get waybill number for my order?

    Part Number: TI-API I need waybill number for ASN API call but I am unable to find it. When and where will I be able to find it?

  • [FAQ] TI-API: I have questions about my API key ?

    Part Number: TI-API All API Key Management questions are answered on the myTI Company Account FAQ web page located at https://www.ti.com/ordering-resources/help/faqs-myti-company-account.html

  • [FAQ] TI-API: How to use "Try out" Feature on API Portal?

    I see "Try out" button on api portal but don't know how I can use it?

  • [FAQ] TI-API: How to use the "Authorize" Feature on API Portal?

    I see the "Authorize" button on API Portal but I don't know how to use that feature.

  • [FAQ] TI-API: Is there sample code that I can use to start using the APIs?

    I am interested in using TI API but I need some help. Do you have additional resources (sample code) that I can see to understand how can we make API calls?

  • [FAQ] TI-API: How can I retrieve order history for a particular date range?

    Part Number: TI-API How can I retrieve order history for a particular date range?

  • [FAQ] TI-API: Service Unavailable Error Code: TI-API-0504

    Scenario Error details Remediation steps Gateway Timeout { "errors": [ { "errorCode": "TI-API-0504", "type": "Unknown", "reason": "Service unavailable", "message": "This API is temporarily unavailable. Please retry. If problems…

  • [FAQ] TI-API: Order API Error Code : ERR-TICOM-ORDER-API-VIN-0503

    Other Parts Discussed in Thread: TI-API What steps can I take to resolve error codes for different scenarios?

  • [FAQ] TI-API: Order API Error Code : ERR-TICOM-ORDER-API-PAP-0503

    Other Parts Discussed in Thread: TI-API What steps can I take to resolve error codes for different scenarios?

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