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TI-API: ERR-TICOM-ORDER-API-GEN-0500 => The API is temporarily unavailable

Part Number: TI-API

Hello
This is a while since I am trying to solve this issue and trying various request formats but the response is the same
"The API is temporarily unavailable".
There is some confusion concerning some parameters, but I have tried with various inputs, and yet have no solution. Also, I have used various products to send the request to the test page or to the main order page.
Would you please help me solve this issue?

Thank you
Farzaneh

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