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V2 API checkout profile setup

Eddie Tan
Prodigy 220 points

Hi TI Support team,

We are trying to create checkout profile using our company account in ti.com. First of all, we had setup the address. Then tried to create checkout profile using such created address.

However, we are stuck on Tax ID dropdown value selection as there has no Tax ID value showing. Please help to advise how can we able to retrieve Tax ID in Tax Information section.

Thanks and Regards,

Htet

  • 0
    TI__Genius 10401 points

    Hi Htet,

    Have you saved your Tax ID information to myTI?

    If you have and the ID is not selectable, I'll need to get some more information about your account via private message.

    Best regards,
    Paul

  • 0 in reply to Paul King
    Prodigy 220 points

    Hi TI Support Team,

    Thanks for your suggestion. We can create Tax ID and tried to create Checkout Profile. We filled up all the required information for checkout profile setup. However, end up showing status: Incomplete. Please help to advise.

    Thanks and Regards,

    Htet

  • 0 in reply to Paul King
    Prodigy 220 points

    Hi TI Support Team,

    Please help to check on our request for V2 API key and access. It is already 2 days over.

    Thanks and Regards,

    Htet

  • 0 in reply to Eddie Tan
    TI__Genius 10401 points

    Hi Htet,

    To be API-ready, a checkout profile cannot be saved with "Other" payment method. For Singapore, the valid payment option is an Apruve line of credit, as credit cards cannot accepted via API. You can find more information about Apruve lines of credit at https://www.ti.com/ordering-resources/line-of-credit.html

    Regarding your API access request, I'm afraid that due to a high volume of requests the approval process is taking longer than anticipated. We are working through the open requests as quickly as possible. Thank you for your patience.

    Thanks,
    Paul

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