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The previously reported error with the strange VAT message is back. I can't post in the original thread, so I'm posting in a new one.
{ "orderInfo": { "orderNumber": "", "cartId": "C378979657", "checkoutProfileId": "...", "currencyCode": "USD", "orderDate": "2024-01-18T00:06:55Z", "orderEntry": "API", "customerPurchaseOrderNumber": "2024-RAC-0010#1988", "orderStatus": "", "totalOrderSummary": { "subTotal": 1293.55, "estimatedDiscountAmount": 0, "estimatedShippingCost": 0, "estimatedTaxes": 0, "orderTotal": 1293.55, "estimatedInventoryTransferFee": null }, "discounts": null, "lineItems": [ { "tiLineItemNumber": "0", "customerLineItemNumber": "3", "tiPartNumber": "SN74CB3T3245DGVR", "customerPartNumber": "SN74CB3T3245DGV", "tiPartDescription": "3.3-V, 1:1 (SPST), 8-channel FET bus switch with level shifter", "partType": "IC", "htsCode": "", "coCode": "", "quantity": 2050, "shippedQuantity": 0, "unitPrice": 0.631, "netPrice": 1293.55, "dateCode": null, "batchCode": null, "status": "", "fees": null, "discounts": null, "packageInformation": { "carrier": "LARGE T&R", "delivery": [ { "type": "Full reel", "quantity": 2000 }, { "type": "Cut tape", "quantity": 50 } ] }, "waiverAvailable": "false", "trackingAndShipping": [ { "shippingFreightAccount": "TI", "trackingNumbers": [], "invoices": [], "creditMemo": null } ], "customerItemComments": [ { "message": "my pol:3" } ], "notifications": [] } ], "shippingAddress": { ... }, "billingAddress": { ... }, "payment": { "type": null, "method": null, "bankTranferApproverEmail": null, "details": null }, "taxInfo": { "taxExemption": false }, "vatDetails": [ { "type": "DI?", "details": [ { "customerTaxId": "...", "customerName": null, "registrationAddress": null, "contactPhone": null, "contactMobilePhone": null, "contactEmail": null, "bankName": null, "bankAccountNumber": null } ] } ], "notifications": [] }, "errors": [ { "errorCode": "ERR-TICOM-ORDER-API-0008", "type": "Validation", "section": "Generic", "field": null, "reason": "Enter a valid VAT/TAX Id", "message": "Resubmit the order with correct Tax Id", "data": null } ] }
Petr thank you for sharing, i had to go refresh my memory you saw the vat tax error in September 3rd time frame, I will ask the developers to do some triage on the issue and hope to get you some type of status by next Wednesday 1/24/24 to allow for some research time.
Petr, Per our support tech dev team they are actively working the issue, should have an update for you soon they have a few things in work to correct the vat tax error you have been reporting.
Good News - we have resolved the communication error call causing this issue. The code should move into production week of 2/22 target**. I believe it will move on Tuesday- this should close the gap for the invalid sporadic tax error that you see appear ever so often.
The fix was moved into production today to prevent the sporadic tax id invalid appearance - for this error: valid VAT Tax ID create 201 sporadic fail 422 error. Petr can you let us know if you are experiencing the issue any longer.
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