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DS90LV019: Unexpected D+/- output

Part Number: DS90LV019

Hello,

My customer has unexpected outputs from D+/- as shown below.  They expect LVDS signals, but these aren't.

Their current schematic is shown below.  There 2 PCBs where PCB1 has FPGA and PCB2 does DS90LV019.  These PCBs are connected by connectors.  The datasheet on page 3 says VOD=360mV and VOS=1.25V, but the waveform shown above doesn't show such values, but full swing between 0V and 2.5V.

Would you please tell me how they can fix this issue?  I think they should remove the pull-up/down resistors of 4.99kOhm, but they say these resistors are for fail-safe and these would be required for the receiver which is FPGA in this case.  That's why they put pull-up/down resistors.  The datasheet figure 10 shows fail-safe circuit on input terminals(RI+/-), but it doesn't do for output pins, DO+/-. 

Best Regards,

Yoshikazu Kawasaki