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LP5811-10EVM: Unable to connect to LP5810 on I2C

Part Number: LP5811-10EVM
Other Parts Discussed in Thread: LP5810, USB2ANY, LP5811

Tool/software:

I've installed the GUI for the LP581X EVM.

I verfied I have the jumpers installed in the correct locations on the EVM.

I manually measured the supply voltage to make sure the jumpers were correct.

During the hardware setup I get the following error after clicking configure & connect

"Connected to USB2ANY Controller, but failed to connect to LP5810 on I2C @0x14"

I tried setting the address to the other options 0x15, 0x16, 0x17 and get a similar error that matches the address selected.

Suggestions on how to proceed?