TUSB3410: TUSB3410 EEPROM Burner doesn't Install on Windows 8.1 - Driver Hash Mismatch

user5193766

Part Number: TUSB3410

Got this error message:

There was an error trying to install the driver for the device, you will need to install it manually.

Trying manually install <TUSB3410_Apploader.inf> from <C:\Program Files (x86)\Texas Instruments Inc\TUSB3x10 EEPROM Burner\Aploader>

Got this error message:

"Windows found driver software for your device but encountered an error while attempting to install it. The hash for the file is not present in the specified catalog file. The file is likely corrupt or the victim of tampering.

Then I opened <tusb3410_apploader.cat>. The SHA-1 hash of<TUSB3410_Apploader.inf> in the cat file is be 2d 5f f0 30 33 96 69 58 f4 68 0c 21 2d 3e 74 97 65 2d d6. However the actual hash of the .inf file is 3D7D527CBD1EFE5BA3DFC771FC7F528AEE4B2F0B.

tusb3210's inf can be installed properly and its hash is the same with the one in .cat file.

I tried downloading the ZIP file several times in case of file corrouption, but it stayed the same. The hashes of the downloaded files are

SLLC443b.zip

SHA1: B6EE94E44908613413E081649683FEDE2AEA6D73

TUSB3x10_EPPROM_Burner_2.2.0.0.exe

SHA1: FBB695654ECDA5F7443210129FC45DE4580CCF09

over 6 years ago

0 Gerasimos Madalvanos66 over 6 years ago

TI__Intellectual 1350 points

Hello,

Here is a working version of the installation. Try this version, it should work.

sllc443b.zip

0 Jim Carlson over 6 years ago in reply to Gerasimos Madalvanos66

Intellectual 580 points

I downloaded the software [sllc443b.zip] and I have tried uninstalling and re-installing and I get the "There was an error trying to install the driver for the device, you will need to install in manually." When I look at the device Manager [Windows 10] I see the TUSB3410 Boot Device under Other devices with the proverbial Exclamation point.

I have the driver from the TUSB3410 tools page, but that will have it enumerate as a Serial Port instead of a HID device as the Programming manual says it should.

Where do I find the HID device driver installation?

0 Jim Carlson over 6 years ago in reply to Jim Carlson

Intellectual 580 points

I did try to re-install the drivers from the C:\Program Files (x86)\Texas Instruments Inc\TUSB3x10 EEPROM Burner\Aploader directory, and as reported by others, I get the "The hash for the file is not present in the specified catalog file..."

0 Gerasimos Madalvanos66 over 5 years ago in reply to Jim Carlson

TI__Intellectual 1350 points

Jim,

The TUSB3410 should enumerate as a serial port, it is not a HID device. Do you have the programming manual that states it should be a HID device? If it enumerates as a serial port then the drivers you have for it are correct.

Best,
Gerasimos

0 Vaclav Kadlcek over 5 years ago in reply to Gerasimos Madalvanos66

Prodigy 70 points

Hi again,

the problem was caused by Windows driver signature verification.

To turn it off, open command line and type: bcdedit /set testsigning on

Uninstall current EEPROM Burner, restart your computer and install it again.

To leave test mode and turn signature verification back on, type bcdedit /set testsigning off and restart.

Hope it helps someone.

Interface

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TUSB3410: TUSB3410 EEPROM Burner doesn't Install on Windows 8.1 - Driver Hash Mismatch