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TMDSEMU200-U: XDS200 Debugger probe Error

Part Number: TMDSEMU200-U

Tool/software:

Sir,

We have designed about 5 subsystem using Micro-controller 'TMS5704357BZWTQQ1' and using Code composer studio for Firmware development.  For debugging and programming the code to the micro-controller, we are using TMDSEMU200-U.

We are working on this design from past 18 months, we have purchased about 6 nos of TMDSEMU200-U.  While testing suddenly, the Debugger goes bad.  The error observed is given below.

About 4 nos of debugger probe has gone bad.  

Kindly let us know, the possible reasons for the debugger probe giving the below error.