Tiva USB CDC Driver won't install on Windows 7 Embedded

Nathan Brown

A client is unable to install the USB CDC driver on Windows 7 Embedded. They were previously able to install it on Windows XP embedded. We used the usb_dev_serial.inf with modifications for the correct PID and VID as well as strings. The error they're receiving is the following:

Windows found driver software for your device but encountered an error while attempting to install it.

Driver is not intended for this platform.

Any help is greatly appreciated.

over 10 years ago

0 Tsuneo Chinzei over 10 years ago

Genius 4680 points

Auu, it's too early to write anything on this issue for me.

I'll comment it after more investigation.

Tsuneo

0 Nathan Brown over 10 years ago in reply to Tsuneo Chinzei

Prodigy 180 points

The problem was on the client side. They had put a 64 bit version of usbser.sys in system32/drivers instead of the 32 bit version. When the device (which installed correctly) tries to use the driver it fails due to the architecture difference.

Arm-based microcontrollers

Arm-based microcontrollers forum

Tiva USB CDC Driver won't install on Windows 7 Embedded