Other Parts Discussed in Thread: TMDSCNCD28388D, TMDSHSECDOCK, SN65HVD230, C2000WARE
Tool/software:
Customer experiencing serious configuration issue concerning the TI F28388D. In particular, the MCAN device controlled by the Connectivity Manager CPU (ARM), is exhibiting some troubling behavior.
They are trying to add CAN XCP capabilities to their embedded OS and using the included example (ex2) for CPU3 we have configured the MCAN for CAN-FD.
When they send a sequence of messages from a Peak PCAN-USB FD Adapter to the TI F28388D MCAN device we see consistent but random message losses. This behavior does not occur if they send and receive with 2 TI F28388D microcontrollers connected to each other, each equipped with a CAN Transceiver. The intended application is a Master (typically is not a TI CAN adapter) communicating with several TI F28388D Slave Units with TI MCAN on the CM sending telemetry data to the Master via CAN-XCP. Having this consistent message loss make it unusable.
Looking for guidance on debugging information to address this problem. The current Test Configuration in the lab is the following.
- TMDSCNCD28388D F28388D evaluation module.
- TMDSHSECDOCK HSEC180 controlCARD baseboard docking station
- TI SN65HVD230 ACTIVE 3.3 V CAN Transceiver
- Peak PCAN-USB FD - IPEH-004022 CAN-FD adapter
- A Windows 10 Workstation running Peak PCANView to send the sequence of messages repeatedly.
- Code Composer connected via a XDS110 Debugger (JTAG)