TMS320F28069M: F28069 LaunchPad SCI/USB isn't recognized by windows 11 device manager

Jiakai Ye

Expert 1190 points

Part Number: TMS320F28069M

Tool/software:

I found my Windows 11 cannot add RS232/USB driver under Device manager/Ports (COM & LPT), see below:

I tried it on F28379 LaunchPad, no problem.

This causes that I can't use FT232 on the LaunchPad to fetch date from the CPU.

I have used this feature before, I don't know when and how this feature had gone. I changed my PC,

I installed a few CCS versions on my PC, I don't know if any of above cause this issue.

Thanks.

Jiakai

4 days ago

0 Allison Nguyen 4 days ago

TI__Mastermind 20700 points

Hello Jiakai

Can you send an image of what else shows in your device manager? Please refer to this E2E in case it helps your case: https://e2e.ti.com/support/microcontrollers/c2000-microcontrollers-group/c2000/f/c2000-microcontrollers-forum/370982/usb-not-recognized-by-windows-device-manager

Best Regards,

Allison

0 Jiakai Ye 4 days ago in reply to Allison Nguyen

Expert 1190 points

Hi Allison,

Here is all image that related to LaunchPad.

Thanks,

Jiakai

0 Allison Nguyen 3 days ago in reply to Jiakai Ye

TI__Mastermind 20700 points

Hello,

Please also double check with the trouble shooting guide to ensure you are able to connect: https://software-dl.ti.com/ccs/esd/documents/ccsv7_debugging_jtag_connectivity_issues.html#troubleshooting-the-connect-phase

Best Regards,

Allison

0 Jiakai Ye 2 days ago in reply to Allison Nguyen

Expert 1190 points

Hi Allison,

I can debug code on the LaunchPad normally, only have issue to recognize USB/SCI, I want to get data out from XDS-100 USB cable. Could you please narrow it down with a little more detail in trouble shooting?

C2000™︎ microcontrollers

C2000 microcontrollers forum

TMS320F28069M: F28069 LaunchPad SCI/USB isn't recognized by windows 11 device manager