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Hi team,
I have had the second customer support issue with the MSP-EXP430FR4133 not having any headers soldered on nor provided separately. I personally got this launchpad when it was newly released and it has the expected male headers on top and female on the bottom. We also state and show that in the users guide.
I know we have changed this up a few times in previous Launchpads but I just want to check in to see if there is an issue with the latest batch from our own TI Store not having any at all? They were both fresh orders from the last week or 2. I can provide more details if needed.
Thanks,
Billy
Hi Billy,
We are not aware of any issues with LaunchPads not having the headers included. Can you check with both of the customers you have had report missing headers to see what version of the LaunchPad they have? It should be printed in silkscreen on the top right hand side of the board.
Thanks,
Mike
Hi Mike,
Sure, attached is a picture. The TI Store order is ~2 weeks old. Its rev 1.1. The other one was from an order this week. Both from the TI Store. I’m confident that all of the stock at the TI Store is missing the headers so we may would want to let Bill B know or I’m not sure what the proper process is for pulling those.
Thanks,
Billy
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