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Using the out of box experience demo instructions from this link In Task4 it indicates on the launchpad's serial port to enter the product id with the pid which is supposed to be shown from the exosite.io 'Solutions' tab.
However after creating the product and clicking the 'allow development devices to connect' does not show any product-id on the exosite like the instructions of the 2nd screenshot indicates.
(Devices, Resources, Services, Content, Logs, Settings shown on left and no ProductId or Endpoint info as shown in the link) ?
So where/how to get the product-id in order to enter it on the launchpad to actually proceed with connecting and the subsequent 'token' steps?
Hi Chris,
The out-of-box app doesnt appear to include any way to indicate if it is able to acquire an IP or not, or a ping command.
I did plug it into ethernet and see no reason it couldn't. Here is the help output:
> help
Available commands
------------------
help: Display list of commands
h: alias for help
?: alias for help
activate: Get a CIK from exosite
clear: Clear the display
connect: Tries to establish a connection with exosite.
getmac: Prints the current MAC address.
led: Toggle LEDs. Type "led help" for more info.
proxy: Set or disable a HTTP proxy server.
token: Enter Token for re-provisioning
pid: Enter product ID
Hello Tim,
Tim Lapsley said:So where/how to get the product-id in order to enter it on the launchpad to actually proceed with connecting and the subsequent 'token' steps?
The Exosite interface has changed since we released the SimpleLink Academy Lab that you are referring to. In the new interface the product-id can be copied by clicking the "ID" icon on the top right corner as shown with the highlighted box in the image below. We will update this ASAP.
Tim Lapsley said:The out-of-box app doesnt appear to include any way to indicate if it is able to acquire an IP or not
The user will be prompted to enter the product id only if the IP address has been acquired. When I re-read the line in the SimpleLink Academy, I see that it is a little confusing. I will request to update that. Also we will update the example in the next release to print the IP address.
Hope this information helps in resolving your issue!
Thanks,
Sai
Hello Tim,
You shouldn't be required to use the "connect" command. All you are required to enter is product ID (which I have covered in my earlier post), as long as you are not behind a proxy server.
The console log should look like below. If the console statements does not look like below, please insert the screen shot of the command terminal.
Thanks,
Sai
As you can see in my post I also have the 'Connect to the Exosite server' which I would assume means it can communicate, but then indefinite CloudError: Server returned : 502
I've tried connecting the EVK in several locations (office, home etc) with with several of our boards etc and result is the same. Is there any more detail on the meaning of this 502 ?
Please
We moved on to a different sample app- its unfortunate that the 'out of the box' didn't work so well.
Sai Reddy said:The link to the SimpleLink Academy you are asking to be deprecated is for an older version. The latest version is already released. We typically don't use hard links to avoid using older version of the SimpleLink Academy. That's the reason, I am not using hard links here.
Three comments:
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