I am trying to use the "launchpad out of box demo"

I have a device that is on the list at the Exosite server.

but I can Not get My device to connect/ get a token.

I get the following message from my devices Com Port

Connecting to server...[1K
Connected te server.

> [1K
No Token found in EEPROM.

> [1K
CloudError: Server sent 409 error.

Check if board is added to the Exosite server.

> [1K
Re-enable the device for provisioning on Exosite server.

> [1K
Copy a temporary token from Exosite server to the LaunchPad using the comman
d "Token".

> [1K
CloudError: Server sent 409 error.

Check if board is added to the Exosite server.

> [1K
Re-enable the device for provisioning on Exosite server.

> [1K
Copy a temporary token from Exosite server to the LaunchPad using the comman
d "Token".

> [1K
CloudError: Server sent 409 error.

Check if board is added to the Exosite server.

> [1K
Re-enable the device for provisioning on Exosite server.

> [1K
Copy a temporary token from Exosite server to the LaunchPad using the comman
d "Token".

> [1K
CloudTask: Bad response, ecode: -112 during : 1 action.

Resetting connection.

> [1K
Connecting to server...[1K
Connected to Exosite server.

> [1K
No Token found in EEPROM.

> [1K
CloudTask: Bad response, ecode: -112 during : 1 action.

Resetting connection.

> [1K
Failed to resolve host name. Check proxy server settings. Ecode: -106.

>

I do not have a "Proxy Server"

Provisioning is enabled 

I tried entering a key from the Exosite server using the Token Command

I see my device on the Exosite server

under setting I found the following

Identity

Device Identity Format

Note: Devices that attempt to connect that do not match this format will be ignored for security reasons.

Help!