Other Parts Discussed in Thread: MSP-FET
Please pardon my ignorance with regards to device operation and application. I am new to this project and my first task is to resolve a recent manufacturing issue. While I'm bringing myself up to speed on our own development, application, code, etc., I would like to simply state the issue to see if anyone has experienced a similar problem.
We have a board with a separate processor Vcc and a system Vcc. We shut the device down through detection of a button press on an attached keypad. Once detected, we have a small delay, disable the system Vcc, and place the processor into sleep mode (powered by the processor Vcc). Our most recent production is experiencing a 20% failure as the processor will not shut down or is immediately waking back up.
- Nothing has changed in our manufacturing process.
- The design has not changed.
- The firmware has not changed.
- The power switch control line is clean with no noise issues.
We are solving the problem by replacing the processor with a part pulled from our engineering box of loose components. While the components share an identical part number, the component has a different manufacturing code indicated on the component.
Failing part: 68CNCKTG4
Working part: 56APHVTG4
We contacted our authorized supplier and they are not aware of a problem with this product. I'm assuming that the supplier also verified chain of custody of the parts to make sure we are not dealing with a counterfeit component issue. They simply recommended that I call the tech support number which then sent me here.
Any help would be appreciated.